Privacy policy

Last updated: April 29, 2026

This Privacy Policy describes how London Vestige (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from londonvestige.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

 

Please read this Privacy Policy carefully.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

 

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

 

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations (including UK GDPR compliance), enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

     

  • Account information including your username, password, and security questions.

     

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through londonvestige.com.

     

Information We Collect about Your Usage

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies. This includes device information, browser type, IP address, and how you interact with our pages.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, and manage your account at London Vestige.

  • Marketing and Advertising: To send promotional communications. In accordance with UK privacy laws, we rely on our legitimate interest or your explicit consent where required.

  • Security and Fraud Prevention: To keep our website secure for you and other customers.

  • Communicating with You: To provide customer support and improve our Services.

Cookies

We use Cookies to power and improve our Site. Most browsers automatically accept Cookies, but you can choose to remove or reject them through your browser settings. For specific information about the Cookies used by our platform provider, please visit Shopify’s cookie policy.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • Vendors: Such as payment processors (to fulfill orders) and delivery partners (to ship your summer wear).

  • Business Partners: For marketing and advertising in accordance with your preferences.

  • Legal Obligations: To comply with applicable UK laws and regulations.

Your Rights

As a resident of the United Kingdom, you have specific rights under the UK GDPR, including:

  • Right to Access: Request a copy of the data we hold about you.

  • Right to Rectification: Request that we correct inaccurate information.

  • Right to Erasure ("Right to be Forgotten"): Request that we delete your data.

  • Right to Withdraw Consent: Where processing is based on consent.

To exercise any of these rights, please contact us at contact@londonvestige.com.

Security and Retention

We maintain industry-standard security measures, but please note that no system is 100% secure. We retain your information only as long as necessary to provide our services and comply with legal requirements.

Complaints

If you have complaints about how we process your personal information, please contact us at the email below. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, please contact us at:

Email: contact@londonvestige.com Website: londonvestige.com